fuhh, what a day :( my second day of English Course. Miss Kit was very good with her class. i believe that each of us do have our own chance to speak up..
8.00 am to 5.30 pm was nice.. i just got back from the course and my phone rang. as usual i pick it up and said hello, how may i help him. he introduced himself and i recognize him as the husband of one of my client who are currently pursuing her studies in New Zealand.
his tone of voice is quite menacing and i don't even had the chance to defend myself! for a solid half an hour, he let out his feelings and concern about his wife and kids in New Zealand. he is now in Malaysia, working (or should i say finding new job). i heard he quit his old job for the sake of his wife studying oversea.
he said that we (all of us in my department) 'buat kerja main-main'...and he said that i am not serious in handling my job. i was speechless. i mouthed to Ain to call for my Officer and coaxing that man to speak to my Officer instead.
after i pass that line to her, i cried. while listening to him, i remembered my client's face and her hopes before she left for New Zealand. i have known the name, i have known the face, i spoke to her, dealing matters with her..when her husband put it like that, i can imagine how is she coping at the land far away. and i feel for her. it is not that i didn't put myself in her shoes but i myself have this procedure to follow. i myself have the management to refer to. and i myself got my own officers to be reported to!
the way he said it all makes me feel really like the most cruel human being in the world. as if I'm heartless bitch, working to process his wife's study allowances. the way he put it as if I'm not human at all, couldn't really feel for others :'(
this really make me sad. maybe tonight I'll be heaving diarrhea again as i did last night. yesterday was due to the theft case. and today...
is there more should we expect from this life, huh?
sfzy
